Friday, November 01, 2013

Healthcare.gov web site launch leaves lessons for health of your IT career

Healthcare.gov web site launch leaves lessons for health of your IT career

IT pros following the troubled launch of healthcare.gov can only feel grateful that they were looking at it purely clinically, and as “outside observers”—especially if they were reading some the criticism about the web site in national publications. The President was even quoted in international presses as he acknowledged the web site’s problems, saying "There's no sugarcoating it. The web site has been too slow. People have been getting stuck during the application process. And I think it's fair to say that nobody is more frustrated by that than I am."

Read more @:
http://www.techrepublic.com/blog/career-management/healthcaregov-web-site-launch-leaves-lessons-for-health-of-your-it-career/?tag=nl.e124&s_cid=e124&ttag=e124&ftag=TREdcc9ddc

I thought this was a good read.  Last week, my wife had mentioned the woes of this project (she's a budding IT security geek).  She'd been listening to radio talk show hosts discussing the issue while commuting to/from work.  I'd neglected to track the issue via the media but I'd heard there were issues.  She asked my opinion and I told her that I couldn't see how the project went production-live without conducting quality assurance testing and other validation testing.  She concurred and stated that the project went live without proper testing.  I was shocked.  Now, for a seasoned IT person, the article highlights nothing new, but think about this:  there had to be some senior guys involved in that project...how in the hell could it have went live without someone being accountable  to the state of the product?  With the scope of the requirements and the possible political implications, you'd have thought that a high-press project would've been watched closely.  That's food for thought, I guess.
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